- What types of raw materials are used in building my fence?
We use only the highest grade northern white cedar fence components harvested and milled in Northern Main and Canada.
- Where will my cedar fence be built?
All of our cedar fence products are built at our facility in West Hartford, CT. They are built by our in-house skilled craftsmen, following exacting standards for quality construction.
- What types of fasteners are used in constructing the fence sections?
We use only stainless steel nails and screws to build our custom cedar fence and gate products. Stainless steel nails will not rust like a galvanized nail, which leaves unsightly streaking on the fence over time. These stainless steel nails also are far superior in strength and durability to the aluminum nails used by other manufacturers of cedar fence products.
- Is my fence built custom to the specifications of my job, or simply a wholesale product?
Each cedar fence job is built to order. We do not order any bulk pre-build panels. The only way to control the quality of the final product is to build it in-house. There is a certain tolerance from the mills for lower grade materials. When building our cedar fences, we make sure to discard any components that do not meet our exacting standards.
- Can I get a sense of what the final product is going to look like from both sides after installation?
We take pride in saying that our fences are beautiful from both sides! Our sales staff can provide you with photos of cedar fence projects built, and installed, by our professional team.
- What type of posts will be used?
Installation of our northern white cedar fences is with northern white cedar posts. This will ensure that the fence panels and post all aesthetically match and will weather in the same fashion for a superior aesthetic finish. Also northern white cedar is the most naturally rot resistant product in the fence industry.
- How big are the posts and how deep will they be installed?
All of our cedar posts are a minimum nominal 5”x5” for a square post and 5” diameter on a round post. We do not use any 4”x4” posts as they rot quicker and do not provide the necessary structure. Our posts are typically installed 33-36” in the ground, depending on the job. THIS IS VERY IMPORTANT!
- Will the sections be installed using dowel construction or nail-on?
The majority of our fences are built and installed using a dowel construction method where the dowel end of the horizontal rails is installed to holes that are drilled out in the cedar post. This is a far superior method to the nail-on alternative in structure and aesthetics. With our tongue and groove framed panels, we do a sandwich flush mount design, where the sections are sandwiched between posts and then screwed in with long stainless steel screws from both sides.
- Why not used a pressure treated post?
The common myth is that pressure treated posts will last longer, when in fact this is not the case. Due to more stringent federal guidelines on pressure treating methods, the pressure treated products available today for use as fence posts are not heavily treated. This means that the water will quickly penetrate through that layer of treatment. Once this occurs, you are left with a glorified piece of pine, which will not stand the test of time. Beware that many companies will push the sale of pressure treated products saying it will last longer, when really it is a way for them to be more price competitive as a pressure treated post is less expensive than a cedar post.
- How are the posts installed?
Our posts are installed using a dirt tamp installation method. This means that the dirt which is removed when digging the hole is then filled back into the hole and compacted with a tamp using a progressive fill and tamp method.
- Do you ever use cement?
We try to avoid the use of cement with the cedar products. When a cement ball hardens around a post below grade, it creates a solid ledge for the water to sit on. Gravity causes the water to penetrate the post in looking for a way to drain, which thus will advance the rotting process.
- Will the fence simply follow the grade of my yard?
We pride ourselves on the quality of our installation services. In installing the fence, we work with the contour of your yard to determine how the fence will be best installed both functionally and aesthetically. While we generally follow the grade, we work hard to ensure the cedar fence “flows” well with changes in grade. If there are pets involved, we are sure to install the fence in a way that will best fit your needs.
- If there are significant grade changes, how is that addressed?
Due to our ability to build custom products, we are very capable of addressing any steep grade changes. In certain situations we can build a custom panel on site to accommodate these challenges.
- How are your gates built?
One of the most overlooked values in a cedar fence is how well a gate is built. Many companies simply hang a modified panel with weak hardware. All of our gates are built using a miter framed construction with glue and screws at every junction. In addition, we add a tight fit bracing system to prevent sagging. This all ensures that your gates will last for years to come. Note: Upon initial installation, there can be instances where there is a slight adjustment in the alignment due to the weight of the gate. If this occurs, we encourage you to contact our office so we may come out to address the concern.
- Can we add on to our fence over time?
We can always add on to your fence should you choose to just do a portion of the project now!
- Do I have to face the fence a certain direction?
This is regulated on a town by town basis. Check with your local municipality for regulations on fences. Note: Typically, it is considered “common courtesy” to face the flat side of the fence away from you. People may call it the “nice side out,” but again with our fences, both sides are equally beautiful!